Do you have a minimum order?

Yes, for all abroad orders, it's a minimum of usd3,000 by amount, 2,000sheets and 1,00 rolls by quantity. You could inquiry our sales for details. sales@bookprinting-china.com

How long will my order take?

Normal delivery is about 7 working days. Ending delivery schedule depends on the quantity and item you booked. You can email us for more details. sales@bookprinting-china.com

Can you serve free samples and how can I get them?

Yes, as an one of largest inkjet media products manufacturers in China mainland, we are able to serve you our free samples for your test.

• A4 size: we always serve you 5sheets at one time in free. 5 sheets packed into one plastic bag with a sticker;
• 4R/A6 size or other size (3R,13X18" etc) available sometime please check with your sales in advance;
• You need to pay as quantities more than 20 sheets, our sales will tell you in advance;
• Freight collected, you can ask for your sales to draw back freight while you place order.

• Roll size: we always serve you 305mm*3m at one time in free. This small roll be packed into special plastic bag with a sticker;
• Other size, 17", 24" etc also available, to save freight we do not suggest this size for abroad sending;
• You need to pay us as length more than 15m, our sales will tell you in advance;
• Freight collected, you can ask for your sales to draw back freight while you place order.

Can you accept online payment, like paypal etc?

Yes, with the development of international business, more and more customers are intend to make payment online. In China mainland, few factories accept online payment but accept T/T or L/C such traditional payment methods only. Now, we accept it! 

What are your express delivery costs?

It depends on your area, we used UPS bulk service, it had 40-45% discount as normal UPS express service.

How about my paper's packing, can I use my own logo?

Yes, you can. we are one of the pioneers who are able to serve various packing solutions (professional OEM packing service) in early times. You can click here to learn more about our OEM packing service

I just want to test your samples, can I own your samples locally?

Yes, you can own our samples locally, you could email us your area, then we will notify where and who you can contact.

Do you give discounts with large quantities?

Yes, we have such sales policy. It not only depends on your order quantity, but also the item you booked.

what your policy is when products are found to be faulty?

In our factory, every pieces and rolls are 100% inspected before packing. Every batch of products had corresponding production numbers, once there will be a complain, we could response and check it immediately. Every sheets and rolls are checked by our QC. Definitely speaking, once complain comes out, we handle like this: 1). We request you offer goods dispatch you receive, and other proofs, like goods picture etc; 2). Cfm receipt your goods dispatch, then will compare with our counter samples recorded from our production dept. FYI: we will mark every cartons in numbers. 3). Cfm the quality the same or not, then adv you reasons. 4). Offer complain solutions: a. supplement extra quantity goods in free by sea shipment in your half cost or in next order; b. discount in next order

Frequently Asked Questions:

Do I have to be a printing "expert" to work with you? Don't worry. If you're unfamiliar with buying printing, printing terminology or the production process, we'll walk you through it. We're excited to show you how to save money by printing in China.

Is the Asian production quality up to my standards? Yes. You'll get printing that is as good as or better than what you're getting now. Our associates invest heavily in the latest equipment and technology. Their quality control standards are as rigorous as those of the top printers in North America or Europe . Many have ISO certifications.

What is the standard delivery time for doing jobs in Asia? Production time frames are competitive (it's not uncommon for printing plants in Asia to work 24 hours a day, seven days a week). Normal production time is 5 to 10 days after receiving your approval of the press proofs, depending on the size and complexity of the job. You must also factor in the freight time: allow an average of 14-21 days for shipping by sea to U.S. West Coast ports. Inland transportation usually adds another 5 to 7 days. Delivery times to other countries may require slightly more or less time. If you need it faster, we can ship a partial by air for the cost of the airfreight.

Is there a minimum order? If it a single color product, you normally need to print at lease 10 to15,000 pieces for cost effectiveness. If it is a full color product savings can occur on quantities as low as 1,500 pieces. It greatly depends on the page count, the binding style and the overall project complexity. Most of our jobs run between $10,000 and $500,000. Please refer to our "Get a Quote" tab for a more detailed breakdown of the minimal quantity guidelines.

What format can I use for the artwork? Just about any format you want. Our pre-press capability is state-of-the-art. We can accept all of the standard media (Zip, Jaz, CD, DVD or upload to a factory server) and graphics software (QuarkXPress, PageMaker, Photoshop, PDF).

What about special projects that involve more than printing? We have excellent vendors for the duplication of CDs and CD-ROMs, video and audiotapes and other items. We can also arrange the assembly of multi-component projects that require handwork, due to lower labor costs. Just tell us what your requirements are and we can often help.

How can I be assured of a high-quality job without a press check? We provide a complete set of press proofs for all jobs, as well as a bound sample using the exact materials that you specified. Your final job will not be printed until you have approved the press proofs. In addition, either we or one of our associates can be at the press check.

Can I or one my representatives attend the press check? Sure. Just let us know and we'll make the arrangements.
What kind of paper will my job be printed on? We can print on any paper you specify. However, you will get the greatest cost benefit if you use stocks manufactured in china. Several countries produce high-caliber papers from U.S. wood pulp. Remember, since you'll receive a press proof printed on the same stock, you will know exactly what you are getting before the production run.

If you ship by sea, do I have to worry about customs clearance and delivery from the port? No. We'll take care of everything. Your order will be delivered to any address you designate.

What if I want my job shipped to another country? We'll deliver it anywhere in the world.

Can I save money on color separations done in china? Yes. We can furnish top-quality color separations. However, with technological advances in pre-press and desktop publishing, the savings on the typical project are not nearly as great as they were just a few years ago. The major benefit of printing in china is that you receive actual press proofs.